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Telephone Training
Event Overview
Millions of business calls are made every day and every time the phone rings we feel compelled to answer it. But how many of us are actually fully prepared to deal with the call?
Event Details
This telephone training programme looks at how to ensure that the telephone occupies its rightful place in your working environment and does not become a bully on your desk!
Our training programmes can include simple telephone techniques, language and process, through to NLP-type tools, how you feel about the ‘phone, your job and your role, and whether you are suited to your role. There is a big difference between taking calls from people who need your help to those who are complaining. Does your phone help or hinder you in your work?
Effective use of the phone will save you’re your people and business time, money, stress, sick days and missed opportunities, and will lead to an increase in health, fun, productivity and performance.
For further information contact the Training Department now 01590 681981
Contact us about this event
Please complete the form below if you want more information about the Telephone Training event. We will then contact you to find out more about your requirements.
